In today's dynamic financial landscape, the ability to leverage cutting-edge technologies is paramount for banks seeking to thrive and excel. This presentation delves into the transformative potential of artificial intelligence (AI) and provides a comprehensive roadmap to harness its power to revolutionize banking operations and customer experiences:
- Discover the essential considerations for responsibly building classical AI and Generative AI models in the financial sector
- Uncover the common pitfalls to avoid, preventing project failures and ensuring successful AI implementation
- Understand the prerequisites for crafting an AI strategy tailored to multi organization and company's unique needs
- Learn how to craft a step-by-step AI Strategy for transforming banking operations and customer experiences
- Reap the transformative power of AI capabilities and position cross-functional organizations for success in an evolving financial landscape.
Pratik Gautam
Pratik is a lead Product Manager and VP at Citigroup. He is an accomplished product leader with 15 years of experience in digital, advanced analytics, automation, and artificial intelligence, with a series of successes in innovation transformations. He has diverse experience in AI within the customer support domain, including call record indexing, document management, RPA automation, and chatbots for global banks such as JPMorgan Chase and Citigroup. Pratik has also applied AI technology such as computer vision, NLP, and OCR for middle and back-office functions and is currently exploring LLM innovations with prompt engineering, AI workflows, and chatbots, leveraging the latest generative AI-based innovations for Citigroup.